Inside sales Agent (ISA)

Location: In Office
Job Type: Full-Time
Schedule: 40 Hours per Week

Join a High-Performance Real Estate Team

The Slocum Home Team is looking for a driven, organized, and people-focused Inside Sales Agent (ISA) to help power our growth. This role is perfect for someone who thrives in a fast-paced environment, enjoys connecting with people, and knows how to turn conversations into opportunities. The ISA is a key part of our lead conversion process, serving as the first point of contact for many prospective buyers and sellers and helping ensure no opportunity slips through the cracks.

As an ISA, you’ll work with inbound and outbound leads from a variety of sources, including website inquiries, sign calls, office calls, online advertising, database reactivation, and portal leads from platforms like Zillow, Realtor.com, Opcity, and Movoto. This is a role built around responsiveness, follow-up, communication, and consistency.

What You’ll Be Doing

Lead Response & Qualification

You’ll be responsible for responding quickly to new leads, gathering important qualifying details, and setting appointments for the sales team. That includes learning each lead’s timeline, motivation, goals, and readiness so you can properly guide them to the next step.

Outbound Prospecting & Database Follow-Up

This role also includes proactive outreach. You’ll make outbound calls, send texts and emails, and work reactivation campaigns to reconnect with older leads and uncover new opportunities from the database. Keeping clean and accurate records in the CRM is a major part of the job.

Portal & Online Lead Management

You’ll help manage and nurture leads from a wide range of digital sources, including Zillow, Realtor.com, online advertising, website registrations, Google LSA, Homelight, and Fello AI. You’ll also help maintain strong follow-up standards and track source-specific performance.

CRM Tracking & Reporting

This position requires strong attention to detail and comfort with systems. You’ll use platforms like Follow Up Boss and SISU to log activity, track pipeline movement, monitor lead flow, and help maintain accurate reporting across the department.

Training & Continuous Improvement

We believe great performance comes from consistent learning. You’ll participate in role-play, coaching, and ongoing training designed to sharpen your communication skills, strengthen your objection handling, and improve conversion performance over time.

Team Collaboration

You’ll work closely with the Sales Manager, agents, operations, and marketing to ensure smooth lead handoff, accurate lead routing, and a consistently strong client experience. This is a team-first role where communication and accountability matter.

What We’re Looking For

We’re looking for someone who is:

  • A strong communicator, both on the phone and in writing

  • Comfortable with high-volume follow-up and outbound outreach

  • Organized and able to manage multiple conversations at once

  • Coachable, resilient, and eager to improve

  • Tech-savvy and able to learn CRM systems quickly

  • Motivated by goals, structure, and performance

  • Experienced in inside sales, customer service, call center work, or real estate is a plus, but not required

What Success Looks Like

Success in this role means responding quickly, following up consistently, keeping CRM data accurate, and delivering qualified appointments to the sales team on a reliable basis. The right person for this role embraces accountability, values coaching, and takes pride in creating predictable, professional execution every day.

Growth Opportunities

This role offers room to grow. Slocum Home Team is committed to developing talent from within, and high-performing team members may be considered for future advancement opportunities based on results, leadership ability, accountability, and alignment with team values.

Licensing

A real estate license is not required for this role. Licensed candidates are welcome, and all team members in this position are expected to operate within the appropriate compliance boundaries for licensed or unlicensed activities.

Benefits

Benefits available for this role include:

  • Health insurance

  • Simple IRA with employer match

  • Paid vacation time

  • Bonus opportunities based on performance

Why Join Slocum Home Team?

At Slocum Home Team, we are serious about growth, client experience, and building a high-performance culture. If you’re looking for a role where your communication skills, consistency, and work ethic can make a real impact, this could be a great fit.

Apply Now